Shipping is free on all UK retail orders over £48.
All other UK retail orders ship at flat rate of £3.75 - sent Royal Mail
United States orders ship at a flat rate of £8.11 - sent Airmail.
All other international orders ship at a flat rate of £5.50 - sent Airmail.
Toucan of Scotland aims to dispatch the bulk of its orders the same day, we aim to dispatch all orders within 72hrs, if there is a problem with the supply of your order then you will be contacted by email.
We cannot be held responsible for delays after dispatch. Standard service should arrive in the EEC within 5 working days, 7 working days to the rest of Europe and 10 working days outside of Europe.
Please order well in advance for Christmas. Due to the large volume of mail at this time of year delays are inevitable. We recommend ordering before the 18th of December for UK, the 10th of December for Europe, the 8th of December for USA and the 2nd of December for Australia to avoid disappointment. However we cannot be held responsible for delays in shipping after an order has left our premises
You must pay any customs or import duties levied once the package reaches your country. We have no control over these costs and so cannot predict what they might be.